- Version
- privacy-sa-en-2026-08-10
- Effective
- Last updated
- Jurisdiction
- Kingdom of Saudi Arabia
This policy explains how Tatera handles personal information when you browse, create an account, or place an order. We use information only for the purposes described and apply appropriate safeguards.
1. Information we collect
- Identity and contact information such as name, telephone number, and email.
- Delivery information such as city, district, address, and instructions.
- Safe order and payment results returned by payment providers without storing full card details.
- Technical information needed for operation and security.
2. How we use information
- Process payment, fulfil orders, and provide delivery updates.
- Provide customer support and handle lawful requests.
- Protect accounts and prevent fraud and misuse.
- Send optional marketing only in line with your preferences and available opt-out controls.
3. Sharing with third parties
- Delivery partners receive only what is needed to deliver an order.
- Payment, technology, and support providers operate under appropriate controls.
- Authorities receive information only when required by a valid legal obligation.
4. Cookies
Necessary cookies support the session and bag. Optional categories are used only after required permission, and preferences can be managed through the available controls.
5. Information security
We apply technical and organizational controls proportionate to the information and risks, including access restrictions and encryption in transit, without claiming that any system is risk-free.
6. Your rights
- Request information about and access to eligible personal information.
- Request correction or completion of inaccurate information.
- Request deletion, withdraw consent, or object where applicable law provides those rights.
7. Retention and transfers
- Information is kept only as long as needed for its purpose or legal obligations, then securely disposed of.
- Cross-border transfers occur only after applicable legal safeguards are satisfied.
8. Children and marketing
The store is not intentionally directed to children without legal capacity to purchase. Optional marketing can be stopped through the available channel or account preference.
9. Policy updates
We review this policy when services or requirements change. The current version and update date remain visible, with additional notice where required.
10. Privacy contact
- Use the Contact page to submit a privacy request and complete proportionate identity verification.
- Email: privacy@tatera-sa.com
- Telephone: (+966) 563859256